Recently the UK Royal Mail postal service announced that it was having large backlogs of post (mail) to clear. My own customer feedback is that International Standard Large Letter postage to the US and Canada, which should take no more than 2 weeks, is taking 4-5 weeks to arrive. Royal Mail has also stopped accepting packages for Europe. Locally, First Class next day post can take over a week to arrive.
With so many delays in postage I have temporarily suspended international sales on my Etsy site (I have removed my items from Ebay), since I am unable to provide accurate arrival dates which in turn affects my customer support when it comes to providing full refunds and replacements for lost post.
My existing international customers on Etsy:
I genuinely believe that your items will arrive, but I do not know when. In some cases I can provide refunds. I am reluctant to use my normal policy for declaring post “lost” and sending a replacement under these special circumstances, mainly due to not be able estimate when the second package will arrive. Tracking from UK to international destinations is three times the price of the usually reliable international standard large letter class. There were also practical problems with that service this year due to the Covid Pandemic, so I am unable offer tracking numbers.
Hopefully the situation will be improved in January 2021 when I hope to return to posting internationally. Thank you for your patience.
The Inked Adventures Map & Dice Playing Cards are currently being reprinted in bulk and should be available from the middle of January in my Etsy Inked Adventures store. I am overjoyed at the popularity of that product and keep hoping to restock as long as I can.
Downloadable, home printable products are always available in the Inked Adventures store on DriveThruRPG .
I’d like to thank all of my customers for their support, and some for their ongoing patience in these strange times.
Many thanks for reading, stay safe. Will M./Billiam Babble.
